Continuing education is an essential part of professional growth for emergency dispatchers, and Georgia has taken steps to ensure communication officers stay sharp, informed, and ready to serve. According to the Georgia Peace Officer Standards and Training Council (POST), certified communications officers in the state are required to complete 10 hours of continuing education each calendar year.
This requirement applies to any certified dispatcher employed at any point during the year—even if for just a single day. It’s part of Georgia’s broader effort to promote consistent training across public safety roles and ensure all certified officers maintain the knowledge and skills necessary for high-quality service.
Using POST Approved Training Vendors
Agencies have flexibility in how they meet these continuing education requirements. POST recognizes training from both in-house programs and approved external vendors. Dispatch Pro is one of those approved vendors, and we’re proud to be part of the solution for agencies across Georgia.
To confirm that a course meets POST standards, agencies can request a Course Code Approval Letter from the vendor, which specifies the number of hours approved. With Dispatch Pro, this information is readily available to ensure a smooth documentation process for administrators and training heads.
Why Georgia Agencies Are Choosing Dispatch Pro
Dispatch Pro is a reality-based training program built around the analysis of real 911 calls. It’s designed specifically for emergency dispatchers and provides engaging, scenario-driven lessons that help build essential skills and improve on-the-job performance.
Here’s how Dispatch Pro supports Georgia’s training goals:
- ✅ POST-Approved Courses
Our lessons carry valid Georgia POST course codes, making it easy to apply training hours toward the 10-hour annual requirement. - ✅ New Lessons Every Month
Dispatchers stay up to date on emerging issues, trends, and call types with fresh, relevant content released monthly. - ✅ Flexible Online Format
Lessons are 100% online, allowing dispatchers to complete training at their own pace from any location. - ✅ Real Call Analysis
Each lesson includes a detailed breakdown of an actual 911 call, helping dispatchers sharpen their skills in real-world scenarios. - ✅ Mental Health and Professional Development
Lessons also include tools and guidance on stress management, communication, and other interpersonal skills tailored for dispatchers.
Support Your Team’s Growth Year-Round
Dispatch Pro is more than just a way to satisfy annual training requirements—it’s a resource for continuous professional development. By choosing a POST-approved partner like Dispatch Pro, your agency can ensure its team is confident, capable, and supported throughout the year.
Want to learn how Dispatch Pro can help meet your agency’s Georgia CDE requirements?
Schedule a Call or Request a Demo to explore our training platform and see how easy it is to get started.