Each one-hour lesson qualifies for EMD recertification credit with IAED and APCO and satisfies many states’ annual EMD training requirements.
Reality-Based Training
In-depth analysis of real 9-1-1 calls, evaluating dispatcher techniques, awareness, effectiveness, and customer service skills, providing valuable insights into actual emergencies, allowing dispatchers to learn from real-world scenarios.
New Lessons Every Month
To ensure dispatchers stay current with the latest industry trends, technologies, and best practices, and to keep training content relevant and engaging.
