Blogs
Indiana’s New Dispatcher Training Requirements
As of January 1, 2025, Indiana requires all public safety telecommunicators to
Tag: dispatch pro
Blogs
Talking to Child Callers
When it comes to talking to child callers, their ability to provide
Blogs
Understanding Secondary Trauma: A Guide for 911 Telecommunicators
What Is Secondary Trauma? Trauma is an intense emotional response to unexpected
Blogs
Strategies to Combat Complacency for 9-1-1 Dispatchers
The Challenge of ComplacencyBeing a 9-1-1 dispatcher is a demanding and high-pressure
Blogs
Identifying Drug Trafficking as a 911 Dispatcher
Drug trafficking is a pervasive and dangerous crime that involves the illegal
Blogs
Climbing the Ladder in Emergency Communications: What’s Next?
Congratulations! You’ve made it through the grueling testing process, passed the background
Blogs
Things to Keep an Eye on This Political Season
As we head into the political season this fall, it’s important to
Blogs
The Pros and Cons of Personal Electronics in the 911 Center: A Dispatcher’s Perspective
Having worked both on the floor and in management in a 911
Blogs
What’s in a Salutation?
A dispatcher’s salutation is the first impression a caller gets of the
Blogs
National Preparedness Month: Strengthening Our 911 Centers
Every September, we join the nation in celebrating National Preparedness Month. For
About Director
Willaim Wright
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Recent Posts
4 Police Liability and Inadmissible Evidence Cases That Could Have Been Avoided
January 10, 2024
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The Benefits of Online Dispatcher Training
January 10, 2024
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