Blogs
Voice Matters: How Your Tone Can Save Lives During Emergency Calls
In moments of crisis, the sound of a dispatcher’s voice can be
Tag: dispatchers
Blogs
Continuing Education Requirements for 9‑1‑1 Dispatchers in Washington State
Public safety telecommunicators in Washington are now subject to formal continuing education
Blogs
Autism and 911 Dispatching: Key Insights for Public Safety Professionals
As autism rates continue to rise nationwide, it’s more important than ever
Blogs
Georgia Continuing Education Requirements for Dispatchers
Continuing education is an essential part of professional growth for emergency dispatchers,
Blogs
Indiana’s New Dispatcher Training Requirements
As of January 1, 2025, Indiana requires all public safety telecommunicators to
Blogs
Talking to Child Callers
When children call 9-1-1, their ability to provide critical information depends largely
Blogs
Understanding Secondary Trauma: A Guide for 911 Telecommunicators
What Is Secondary Trauma? Trauma is an intense emotional response to unexpected
Blogs
Strategies to Combat Complacency for 9-1-1 Dispatchers
The Challenge of ComplacencyBeing a 9-1-1 dispatcher is a demanding and high-pressure
Blogs
Identifying Drug Trafficking as a 911 Dispatcher
Drug trafficking is a pervasive and dangerous crime that involves the illegal
Blogs
Climbing the Ladder in Emergency Communications: What’s Next?
Congratulations! You’ve made it through the grueling testing process, passed the background
About Director
Willaim Wright
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Recent Posts
4 Police Liability and Inadmissible Evidence Cases That Could Have Been Avoided
January 10, 2024
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The Benefits of Online Dispatcher Training
January 10, 2024
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