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Beating Burnout: Protecting the Best Resource in Your Center
In the high-stress environment of an emergency communications center (ECC), burnout, compassion fatigue, and anxiety can take a heavy toll
In the high-stress environment of an emergency communications center (ECC), burnout, compassion fatigue, and anxiety can take a heavy toll
With a focus on helping public safety professionals make effective and ethical decisions, Police Legal Sciences, Inc. (PLS) has been
In the heart of emergency response lies the 911 center, a conduit of information where every second counts, and every
Let’s start with a question. “What do you think of when you see or hear the term, ‘Next Generation 911?’”
In moments of crisis when every second counts, the first point of contact with emergency services can significantly influence the
Have you ever heard someone say, “I’m just a dispatcher,” or perhaps, “I’m just a call taker?” Maybe you’ve found
Every 911 call presents a unique set of challenges for dispatchers, and many have complex psychological elements. Some calls may
Telecommunicator Week is a fantastic opportunity for agencies to recognize and appreciate the hard work and dedication of their telecommunicators.
Although the exact process and timeline varies between certifying bodies, most EMD-certified dispatchers are required to complete 24 hours of
Join Us on the Road: Police Legal Sciences’ Conference Exhibition Schedule for 2024 Police Legal Sciences is committed to staying
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