
Autism and 911 Dispatching: Key Insights for Public Safety Professionals
As autism rates continue to rise nationwide, it’s more important than ever
As autism rates continue to rise nationwide, it’s more important than ever
Continuing education is an essential part of professional growth for emergency dispatchers,
As of January 1, 2025, Indiana requires all public safety telecommunicators to
When children call 9-1-1, their ability to provide critical information depends largely
What Is Secondary Trauma? Trauma is an intense emotional response to unexpected
The Challenge of ComplacencyBeing a 9-1-1 dispatcher is a demanding and high-pressure
Congratulations! You’ve made it through the grueling testing process, passed the background
Every September, we join the nation in celebrating National Preparedness Month. For
Communication is the lifeblood that keeps the operation running smoothly in the
In the high-stress environment of an emergency communications center (ECC), burnout, compassion
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