Blogs
Psychology for 9-1-1 Dispatchers
At PLS, we know that understanding the psychological aspects of dispatch work
Author: Brittany Buckley
Blogs
Helping 9-1-1 Dispatchers Navigate Tough Calls
Every dispatcher knows the weight of decisions that must be made in
Blogs
Resilience Through Online Training
Building 9-1-1 Dispatcher Resilience Through Online Training In the world of emergency
Blogs
Addressing Emotional Burnout in 911 Dispatchers
Every shift, dispatchers step into a world of urgency, unpredictability, and emotion.
Blogs
Hearing Beyond the Noise
When Every Sound Matters In emergency communications, being able to really listen
Blogs
Teaching 9-1-1 Dispatchers to Communicate Under Pressure
When someone dials 9-1-1, chaos is often the backdrop. Teaching dispatchers to
Blogs
Training 9-1-1 Dispatchers to Spot Trouble Before It Starts
Dispatchers are trained to respond quickly to emergencies—however, sometimes the most critical
Blogs
Designing Effective 9-1-1 Dispatcher Training
Effective 9-1-1 dispatch training is more than memorizing protocols, reading policies, or
Blogs
How 9-1-1 Dispatchers Stay Calm Under Pressure
When emergencies happen, 9-1-1 dispatchers are the first, first responders to be
Blogs
Verbal De-escalation Techniques – Online Training for Police
The purpose of de-escalation is to bring chaotic situations to as peaceful
About Director
Willaim Wright
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Recent Posts
4 Police Liability and Inadmissible Evidence Cases That Could Have Been Avoided
January 10, 2024
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The Benefits of Online Dispatcher Training
January 10, 2024
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