Blogs
How 9-1-1 Dispatchers Stay Calm Under Pressure
When emergencies happen, 9-1-1 dispatchers are the first, first responders to be
Category: Blogs
Blogs
Verbal De-escalation Techniques – Online Training for Police
The purpose of de-escalation is to bring chaotic situations to as peaceful
Blogs
Dispatcher Stress: What Makes the Job So Demanding
Dispatchers face constant emotional and cognitive pressure. They manage life-threatening emergencies, often
Blogs
Building a Culture of Resilience
In emergency communications, resilience isn’t optional—it’s survival. Dispatchers operate under constant stress,
Blogs
Voice Matters: How Your Tone Can Save Lives During Emergency Calls
In moments of crisis, the sound of a dispatcher’s voice can be
Blogs
Iowa 2025 Legislative Update for Iowa Law Enforcement Officers
Every year the Iowa Legislature passes many laws relevant to law enforcement
Blogs
When Jail Mail Regulations Violate the Constitution
Jail administrators have many valid reasons to regulate incoming mail. These can
Blogs
Continuing Education Requirements for 9‑1‑1 Dispatchers in Washington State
Public safety telecommunicators in Washington are now subject to formal continuing education
Blogs
History, Benefits, and Costs of Using Dogs in Police Work
Police departments in Europe having been using trained dogs for hundreds of
Blogs
Autism and 911 Dispatching: Key Insights for Public Safety Professionals
As autism rates continue to rise nationwide, it’s more important than ever
About Director
Willaim Wright
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Recent Posts
4 Police Liability and Inadmissible Evidence Cases That Could Have Been Avoided
January 10, 2024
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The Benefits of Online Dispatcher Training
January 10, 2024
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